Cubs set up NLDS ticket refund program

Cubs set up NLDS ticket refund program

CHICAGO -- Fans who have tickets for the 2007 National League Division Series games that were scheduled for Wrigley Field can receive refunds.

For season-ticket holders, the ticket holder of record will automatically receive a refund. Those tickets are labeled as "season" and have no cash value. If a season-ticket holder opted to receive a refund, a refund will be credited in the same manner of payment used to purchase the tickets.

For customers in possession of tickets purchased through Cubs.com or Tickets.com or tickets labeled "Individual" for "Home Game 2" or "Home Game 3" of the Division Series, those entire tickets must be sent to the Chicago Cubs for refund along with their name, address, and daytime phone number. Send to:

Chicago Cubs Ticket Office
1060 West Addison
Chicago, IL 60613

Customers who purchased tickets on Oct. 4 for the National League Championship Series will automatically receive a credit on the charge card used for those tickets.

All refunds will include a full refund for the ticket price, facility fees and per-ticket fees.

The Chicago Cubs will not be responsible for mailed tickets not received, unless proof of receipt by the Cubs is provided. Failure to claim said refund by Nov. 30, 2007, will constitute a waiver of all right to any refund and/or credit will be deemed an irrevocable assignment of said rights including the right to a refund of any amount paid for this ticket to the Chicago Cubs.

The Cubs recommend sending tickets via certified mail or other tracking services.

The Arizona Diamondbacks swept the best-of-five NLDS against the Cubs, and will advance to the League Championship Series against Colorado. This was the first time the Cubs reached the postseason since 2003.

Carrie Muskat is a reporter for MLB.com. This story was not subject to the approval of Major League Baseball or its clubs.